New Quonset BankNewport Features Coffee, WiFi, Meeting Space

BankNewport is piloting a new model for banking that puts a new spin on the customer experience at its newest branch in Quonset.

Photo Courtesy: BankNewport
Photo Courtesy: BankNewport
When you think about a place to grab a cup of coffee, have a business meeting and hop on the Internet, a local bank branch might not come to mind.

In Quonset, BankNewport will be cutting a ribbon at their newest branch on Thursday and customers there will be able to do just that.

The branch, nestled in The Shops at Quonset Point — a 400,000 square-foot development at the gateway to Quonset Business Park — marks both the changing banking industry and the Rhode Island-based bank's attempts to meet the modern customer's demands.

Inside, there's an ATM in the lobby for after-hours banking, a coin counting machine in the lobby (bye bye Coinstar fees), a conference room available to small businesses that need a meeting space during banking hours and architecture similar to other BankNewport branches in South County, with a tower evoking lighthouse references.

The big change is how BankNewport is employing a different model, starting with the elimination of a traditional teller line. The branch will have on hand for any type of transaction. All types of transactions will be supported, but "technology will be utilized to streamline transactions in order to allow branch staff to focus on having conversations with customers to address individual needs and provided tailored solutions," a release stated.

Throw in some WiFi and an enhanced coffee-bar and a trip to the bank might negate the need for that coffee pit stop.

The bank is the latest ribbon cutting to take place at The Shops at Quonset Point and in Quonset Business Park. The business park is now home to 175 companies employing 9,500 people.

We'll have more details after the ribbon cutting ceremony on Thursday. 
Mike April 15, 2014 at 10:41 AM
VERY smart idea. Kudos to BankNewport. This is a business going out of its way to support the community.
VKQuinn April 16, 2014 at 01:19 PM
Centreville Bank on Boston Neck Road in Narragansett also has these same features. Although they do have Tellers that work the Drive Up which I think is very convenient.
cathyrner April 17, 2014 at 05:29 AM
Wow - this is a great idea in many ways........it may be enough for me to reconsider depending on what they have to offer for my $$$$$$. Banks need to change their image - they're so outdated in this regard. Kudos to Bank Newport for taking this step!


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