Grade the Grid

Power is restored to nearly all of North Kingstown. So how well did National Grid do after the storm?

Nearly 344,000 Rhode Islanders were without power after Tropical Storm Irene slammed into southern New England Sunday. Five days after the storm, that figure has now dropped to about 28,000.

With 1,200 North Kingstown residents still without power on Friday afternoon, how would you grade National Grid's job performance after Irene?

Are you impressed by the work they've done or incensed?

Do they deserve an A? B? C? D? F? Sound off in the comments below.

jeff September 04, 2011 at 11:53 AM
John, I believe the PUC sets the rate, which is determined by cost of producing, plus a reasonable profit for the utility. The rate hearings receive evidence of all these things in setting the rates. If the profits are too high, the requested rate increase will be denied. In all this debate, people need to bear in mind that having standby crews for things that only happen once a decade increases costs and could justify a rate increase if there is sentiment for more resources. Don't get me wrong -- I would take everything that National Grid says with a HUGE grain of salt, but just wait for the requested rate increase based on this storm.
john boscardin September 04, 2011 at 03:15 PM
Oh I agree Jeff and by no means am I defending N.G. The PUC regulates the rate to users, not the number of employees N.G. has as Mike inferred above. Thas was the distinction i was trying to make.
jeff September 04, 2011 at 03:25 PM
Point taken.
Wellness Store & Day Spa September 04, 2011 at 04:05 PM
Mike I appreciate your points, however, underground cables would not be damaged by falling trees. Therefore the savings would counter the expense of installation.
dk September 06, 2011 at 06:07 PM
Hmmm, this is a tough one. From a big picture perspective, I would give them a C /B-. NG did an okay job communicating prior to the storm, during the storm throughout the entire region, and the afterwards during recovery. Inefficiencies blatantly exist though. In talking with NG repair crews, I found that none had a good perspective on what was going on. When NG has employees going door to door asking if we have power yet, they have inefficiencies.


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